Delivery points

You can receive your order at the address you have indicated in the purchase process, or pick it up at our store in A Coruña.

Shipping rates

 From € 150 purchase, shipping is completely FREE for deliveries in Spain (peninsula and islands).

For orders less than € 150, shipping costs are established according to geographical area:

  • Spain (peninsula and islands): from € 3,80 (the exact amount will be calculated automatically at the time of purchase).
  • Europe: € 15
  • International: € 30

If you need to receive it more urgently than expected or consult any doubt regarding the cost or delivery time to any destination, please contact us by phone (981 210 533) or email (pedidos@maazi.es) and we will provide you with all the information as soon as possible.

The shipping costs include in all cases the Value Added Tax (VAT), but no other tax, duty, fee or surcharge.

Delivery deadlines

If you have selected the option "receive at home", you will receive your order at the address you have indicated, by general rule, in 24 / 48h. After completing the online purchase process and having received our confirmation email. If you need to receive it more urgently, please contact us by phone (981 210 533) or email (pedidos@maazí.com) and we will try to make it as fast as possible.

If you prefer to pick it up at our store in A Coruña (C / Teresa Herrera 12-14 15004 A Coruña), your order will be ready for the same day of purchase, provided you do it before 4pm. For purchases from 4pm, you can pick it up the next day.

Shipping tracking

In the section "Order history and details" of your personal area you can view the list and information about the orders you have made.

Once the payment has been checked in our systems, we will deliver your order to our courier company and they will contact you directly via sms and / or email so you can do all the tracking until you have received it.

Term

If for any reason you are not happy with your purchase, you can return the product within 30 days from the date you received the order.

Process

Access to your personal account on the website and on your order click RETURN. You will be opened an email window directed to pedidos@maazi.es. Write us what item you wish to return and the reason, or if you prefer, contact us by phone.

In the same box in which you have received your order (whenever possible, if it has deteriorated, you can make another package, ensuring that the products are well protected), enter the item to return.

Contact the courier company you want and send it to our store in A Coruña: MAAZÍ C / Teresa Herrera 12-14 15004 A Coruña

Expenses 

The expenses originated by the return of orders will be at the expense of the buyer whenever it is cancellation or changes in size, color, model or other characteristic, as well as change of opinion or error of the moment of placing the order.

If the return is due to a defective product, the return costs (postage and return) will be charged to MAAZÍ provided that the buyer communicates this circumstance at the time of receipt of the order (phone or email)

Acceptance

Only the return will be accepted, if the returned product is in perfect condition, except for the cases of tare previously indicated, which will be valid as long as they are notified at the moment of reception. (Tlf / email)

Refund

Once received and checked the status of the item returned at the address indicated, the money will be paid in the same way as the payment was made.

We recommend making the shipment with TRACKING NUMBER or LOCATOR provided by the transport agency, so that you have at all times the voucher in case of loss of the package.

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